About Peak Engagement

We design and launch Customer Advisory Boards and executive engagement programs for enterprise technology companies — the kind of programs that turn your most senior customers into strategic partners, not passive attendees.

Most CABs don't fail from lack of effort. They fail from unclear purpose, weak facilitation, or losing executive sponsorship along the way. We build programs that avoid those pitfalls from day one — and stay strong well past the first meeting.

We’re here for YOU.

Bonnie FitzGerald Smith, Founder & Principal Consultant

With over a decade of experience, Bonnie Smith is a recognized advisory board expert and Certified Design Thinking Facilitator, with a proven track record of designing, assessing, and launching initiatives that enhance executive-level customer engagement — including customer and executive advisory boards, executive forums, lighthouse customer development for start-ups, and executive briefing programs.

Bonnie has launched over 90 strategic customer engagement programs for companies ranging from start-ups to Fortune 100, across cybersecurity, insurance, cloud computing, SaaS, networking, fintech, financial services, shipping, logistics, AI, and more.